Ladderly
Ladderly Support
Need help with Ladderly? This page covers gameplay, hints, ads, purchases, troubleshooting, and how to contact support.
How to play
Turn the start word into the goal word by changing one letter at a time. Every step must be a real word, and each new word must change exactly one letter from the previous word.
Example: COLD → CORD → CARD → WARD → WARM
Frequently asked questions
What is the goal of Ladderly?
Reach the goal word from the start word by making valid one-letter word changes.
Why was my word rejected?
Your word may not be in Ladderly's dictionary, may not be the required length, or may change more than one letter from your current word.
Why is a word accepted as a guess but not used in hints?
Hints may use a smaller curated path so they stay useful and avoid unusual words, while guesses can allow a broader valid-word list.
How do hints work?
The first hint may be free. Extra hints may require watching a rewarded ad, depending on the app version and purchase status.
How does the daily puzzle work?
Each day has one daily ladder. Complete it to record your result, update your streak, and add the puzzle to your daily history.
What happens if I quit during today's puzzle?
Your current daily puzzle progress may be saved locally on your device so you can come back and continue.
How do I restore purchases?
Use the restore purchases option in the app if available. App Store purchases are handled by Apple and must use the same Apple ID used for the original purchase.
Why am I seeing ads?
Ladderly may show rewarded ads for extra hints and occasional interstitial ads after practice rounds. Ads are not shown during active puzzle solving.
How do I contact support?
Email support@YOURDOMAIN.com with your device model, iOS version, app version, and a short description of the issue.
Ads and hints
Ladderly may provide a free first hint. Extra hints may require a rewarded ad. Practice mode may show occasional interstitial ads after rounds, but ads are not shown during active puzzle solving.
Purchases and restore purchases
Ladderly Plus, Remove Ads, or similar options may remove ads and unlock unlimited hints if implemented. Purchases and restoration are handled through Apple's App Store purchase system.
Troubleshooting
If something is not working, try updating Ladderly, restarting the app, checking your internet connection for ads or purchases, and restarting your device. Daily and practice puzzles can be played offline, but ads and purchase restoration may require a connection.
Contact support
Email support@YOURDOMAIN.com for help.
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